Privacy Policy

 PRIVACY POLICY

Last updated March 13, 2024


This privacy notice for (MOHVIBE) Mohvibe International Limited ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Mohvibe'), such as when you:

  • Visit our website at https://mohvibe.com/, or any website of ours Platform that links to this privacy notice
  • Download and use our mobile application (Mohvibe), or any other application of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or
    events

 

Questions or concerns?

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected]

SUMMARY OF KEY POINTS


This summary provides key points from our privacy notice, but you can find
out more details about any of these topics by clicking the link following each
key point or by using our table of contents below to find the section you are
looking for.


What personal information do we process?

When you visit, use, or navigate our
Services, we may process personal information depending on how you interact with
us and the Services, the choices you make, and the products and features you use.
Learn more about personal information you disclose to us.


Do we process any sensitive personal information? We do not process sensitive
personal information.


Do we receive any information from third parties? We do not receive any
information from third parties.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for other
purposes with your consent. We process your information only when we have a valid
legal reason to do so. Learn more about how we process your information.


In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties. Learn
more about when and with whom we share your personal information.

 

How do we keep your information safe? We have organizational and technical
processes and procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorised third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Learn more
about how we keep your information safe.


What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal
information. Learn more about your privacy rights.


How do you exercise your rights? The easiest way to exercise your rights is by
submitting a data subject access request, or by contacting us. We will consider and
act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the
privacy notice in full.


TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL
INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
8. HOW LONG DO WE KEEP YOUR INFORMATION?
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
10. DO WE COLLECT INFORMATION FROM MINORS?
11. WHAT ARE YOUR PRIVACY RIGHTS?
12. CONTROLS FOR DO-NOT-TRACK FEATURES
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
14. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
15. DO WE MAKE UPDATES TO THIS NOTICE?
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM YOU?

 

1.  WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register
on the Services, express an interest in obtaining information about us or our products
and Services, when you participate in activities on Mohvibe, or otherwise when
you contact us.


Personal Information Provided by You. The personal information that we collect

depends on the context of your interactions with us and the Services, the choices you
make, and the products and features you use. The personal information we collect
may include the following:

  • Names
  • phone numbers
  • email addresses
  • usernames
  • contact preferences
  • contact or authentication data
  • billing addresses
  • debit/credit card numbers

Sensitive Information. We do not process sensitive information.


Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Paystack, Paypal and flutterwave. You may find their privacy notice link(s)

here: https://paystack.com/terms, https://www.paypal.com/privacy-center and https://flutterwave.com/ng/privacy-policy.


Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called 'HOW DO WE HANDLE YOUR SOCIAL LOGINS?' below.


Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

  • Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or
    while you are using our mobile application(s), to provide certain location-based
    If you wish to change our access or permissions, you may do so in
    your device's settings.

 

  • Mobile Device Data. We automatically collect device information (such as your
    mobile device ID, model, and manufacturer), operating system, version
    information and system configuration information, device and application
    identification numbers, browser type and version, hardware model Internet
    service provider and/or mobile carrier, and Internet Protocol (IP) address (or
    proxy server). If you are using our application(s), we may also collect
    information about the phone network associated with your mobile device, your
    mobile device’s operating system or platform, the type of mobile device you
    use, your mobile device’s unique device ID, and information about the features
    of our application(s) you accessed.

 

  • Push Notifications. We may request to send you push notifications regarding
    your account or certain features of the application(s). If you wish to opt out
    from receiving these types of communications, you may turn them off in your
    device's settings.

 


This information is primarily needed to maintain the security and operation of our
application(s), for troubleshooting, and for our internal analytics and reporting
purposes.


All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

 

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice:https://mohvibe.com/terms/privacy-policy.


The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on
    how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages
    and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings).

 

  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP
    address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

 

  • Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use
    to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by
    refusing access to the information or by disabling your Location setting on your However, if you choose to opt out, you may not be able to use certain aspects of the Services.

 

 

 

2. HOW DO WE PROCESS YOUR INFORMATION?


In Short: We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.


We process your personal information for a variety of reasons, depending on
how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage
    user accounts
    . We may process your information so you can create and log
    in to your account, as well as keep your account in working order.
  • To deliver and facilitate delivery of services to the user. We may process
    your information to provide you with the requested service.

 

  • To respond to user inquiries/offer support to users. We may process your
    information to respond to your inquiries and solve any potential issues you
    might have with the requested service.

 

  • To send administrative information to you. We may process your
    information to send you details about our products and services, changes to
    our terms and policies, and other similar information.

 

  • To fulfil and manage your orders. We may process your information to fulfil
    and manage your orders, payments, returns, and exchanges made through the

 

  • To enable user-to-user communications. We may process your information
    if you choose to use any of our offerings that allow for communication with
    another user.

 

  • To save or protect an individual's vital interest. We may process your
    information when necessary to save or protect an individual’s vital interest,
    such as to prevent harm.

 

  1. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?


In Short: We only process your personal information when we believe it is necessary
and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like
with your consent, to comply with laws, to provide you with services to enter into or
fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate
business interests.



If you are located in the EU or UK, this section applies to you.


The General Data Protection Regulation (GDPR) and UK GDPR require us to explain
the valid legal bases we rely on in order to process your personal information. As
such, we may rely on the following legal bases to process your personal information:

  • We may process your information if you have given us permission
    (i.e. consent) to use your personal information for a specific purpose. You can
    withdraw your consent at any time. Learn more about withdrawing your
    consent.
  • Performance of a Contract. We may process your personal information when
    we believe it is necessary to fulfil our contractual obligations to you, including
    providing our Services or at your request prior to entering into a contract with
  • Legal Obligations. We may process your information where we believe it is
    necessary for compliance with our legal obligations, such as to cooperate with
    a law enforcement body or regulatory agency, exercise or defend our legal
    rights, or disclose your information as evidence in litigation in which we are
  • Vital Interests. We may process your information where we believe it is
    necessary to protect your vital interests or the vital interests of a third party,
    such as situations involving potential threats to the safety of any person.

 

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e.
express consent) to use your personal information for a specific purpose, or in
situations where your permission can be inferred (i.e. implied consent). You
can withdraw your consent at any time.


In some exceptional cases, we may be legally permitted under applicable law to
process your information without your consent, including, for example:

  • If collection is clearly in the interests of an individual and consent cannot be
    obtained in a timely way
  • For investigations and fraud detection and prevention
  • For business transactions provided certain conditions are met
  • If it is contained in a witness statement and the collection is necessary to
    assess, process, or settle an insurance claim
  • For identifying injured, ill, or deceased persons and communicating with next
    of kin
  • If we have reasonable grounds to believe an individual has been, is, or may be
    victim of financial abuse
  • If it is reasonable to expect collection and use with consent would compromise
    the availability or the accuracy of the information and the collection is
    reasonable for purposes related to investigating a breach of an agreement or a
    contravention of the laws of Canada or a province
  • If disclosure is required to comply with a subpoena, warrant, court order, or
    rules of the court relating to the production of records
  • If it was produced by an individual in the course of their employment, business,
    or profession and the collection is consistent with the purposes for which the
    information was produced
  • If the collection is solely for journalistic, artistic, or literary purposes
  • If the information is publicly available and is specified by the regulations



  1. WHEN AND WITH WHOM DO WE SHARE YOUR
    PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section
and/or with the following third parties.


We may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection
    with, or during negotiations of, any merger, sale of company assets, financing,
    or acquisition of all or a portion of our business to another company.
  • When we use Google Analytics. We may share your information with Google
    Analytics to track and analyze the use of the Services. The Google Analytics
    Advertising Features that we may use include: Remarketing with Google
    Analytics, Google Display Network Impressions Reporting and Google
    Analytics Demographics and Interests Reporting. To opt out of being tracked
    by Google Analytics across the Services, Visit https://tools.google.com/dlpage/gaoptout.

 You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice.  For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

  • When we use Google Maps Platform APIs. We may share your information
    with certain Google Maps Platform APIs (e.g. Google Maps API, Places API).
    We obtain and store on your device ('cache') your location for thirty (30)
    You may revoke your consent anytime by contacting us at the contact
    details provided at the end of this document.
  • We may share your information with our affiliates, in which case we
    will require those affiliates to honour this privacy notice. Affiliates include our
    parent company and any subsidiaries, joint venture partners, or other
    companies that we control or that are under common control with us.
    Business Partners. We may share your information with our business
    partners to offer you certain products, services, or promotions.

 

  • Other Users. When you share personal information (for example, by posting
    comments, contributions, or other content to the Services) or otherwise interact
    with public areas of the Services, such personal information may be viewed by
    all users and may be publicly made available outside the Services in
    If you interact with other users of our Services and register for our
    Services through a social network (such as Facebook), your contacts on the
    social network will see your name, profile photo, and descriptions of your
    activity. Similarly, other users will be able to view descriptions of your activity,
    communicate with you within our Services, and view your profile.
  1. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
    In Short:
    We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not
    affiliated with, our Services.

The Services may link to third-party websites, online services, or mobile applications
and/or contain advertisements from third parties that are not affiliated with us and
which may link to other websites, services, or applications. Accordingly, we do not
make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or
applications. The inclusion of a link towards a third-party website, service, or
application does not imply an endorsement by us.

We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
    In Short: We may use cookies and other tracking technologies to collect and store
    your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such
    technologies and how you can refuse certain cookies is set out in our Cookie Notice:
    https://mohvibe.com/terms/privacy-policy.
  2. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
    In Short: If you choose to register or log in to our Services using a social media
    account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social
media account details (like your Facebook, Google, or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider.

The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services.
Please note that we do not control, and are not responsible for, other uses of your
personal information by your third-party social media provider. We recommend that
you review their privacy notice to understand how they collect, use, and share your
personal information, and how you can set your privacy preferences on their sites
and apps.

  1. HOW LONG DO WE KEEP YOUR INFORMATION?
    In Short: We keep your information for as long as necessary to fulfil the purposes
    outlined in this privacy notice unless otherwise required by law.


We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymise such information, or, if this is not
possible (for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it from
any further processing until deletion is possible.

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?
    In Short:
    We aim to protect your personal information through a system of organisational and technical security measures

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

 

  1. DO WE COLLECT INFORMATION FROM MINORS?
    In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.

If we learn that personal information from users less than 18 years of age
has been collected, we will deactivate the account and take reasonable measures to
promptly delete such data from our records. If you become aware of any data we
may have collected from children under age 18, please contact us at
[email protected].

 

  1. WHAT ARE YOUR PRIVACY RIGHTS?
    In Short: In some regions, such as the European Economic Area (EEA), United
    Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater
    access to and control over your personal information. You may review, change, or
    terminate your account at any time.
    In some regions (like the EEA, UK, Switzerland, and Canada), you have certain
    rights under applicable data protection laws. These may include the right
  • to request access and obtain a copy of your personal information,
  • (ii) to request rectification or erasure;
  • (iii) to restrict the processing of your personal information;
  • (iv) if applicable, to data portability; and
  • (v) not to be subject to automated decision making.

In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting
us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below. We will consider and act upon any request in accordance with applicable data protection laws.


If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.


Withdrawing your consent: If we are relying on your consent to process your
personal information, which may be express and/or implied consent depending on
the applicable law, you have the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us by using the contact details
provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?'
below or updating your preferences.


However, please note that this will not affect the lawfulness of the processing before
its withdrawal nor, when applicable law allows, will it affect the processing of your
personal information conducted in reliance on lawful processing grounds other than
consent

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying 'STOP' or 'UNSUBSCRIBE' to the SMS messages that we send, or by contacting us using the details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.


Account Information
If you would at any time like to review or change the information in your account or
terminate your account, you can:

  • Log in to your account settings and update your user account.
  • Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.


Cookies and similar technologies: Most Web browsers are set to accept cookies
by default. If you prefer, you can usually choose to set your browser to remove
cookies and to reject cookies. If you choose to remove cookies or reject cookies, this
could affect certain features or services of our Services. You may also opt out of
interest-based advertising by advertisers on our Services. For further information,
please see our Cookie Notice: https://mohvibe.com/terms/privacy-policy.


If you have questions or comments about your privacy rights, you may email us at
[email protected].


  1. CONTROLS FOR DO-NOT-TRACK FEATURES
    Most web browsers and some mobile operating systems and mobile applications
    include a Do-Not-Track ('DNT') feature or setting you can activate to signal your
    privacy preference not to have data about your online browsing activities monitored
    and collected. At this stage no uniform technology standard for recognising and
    implementing DNT signals has been finalised. As such, we do not currently respond
    to DNT browser signals or any other mechanism that automatically communicates
    your choice not to be tracked online. If a standard for online tracking is adopted that
    we must follow in the future, we will inform you about that practice in a revised
    version of this privacy notice.

  2. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

    In Short: If you are a resident of California, you are granted specific rights regarding
    access to your personal information.


What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve
(12) months:

 

 

 

Category

Examples

Collected

A. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name

NO

B. Personal information as defined in the California Customer Records statute

Name, contact information, education, employment, employment history, and financial information

YES

                C. Protected classification characteristics under state or federal law

Gender and date of birth

NO

D. Commercial information

Transaction information, purchase history, financial details, and payment information

YES

F. Internet or other similar network activity

Browsing history, search history, online behaviour, interest data, and interactions with our and other websites, applications, systems, and advertisements

YES

G. Geolocation data

Device location

NO

H. Audio, electronic, visual, thermal, olfactory, or similar information

Images and audio, video or call recordings created in connection with our business activities

NO

I. Professional or employment-related information

Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us

NO

J. Education Information

Student records and directory information

NO

                                  K. Inferences drawn from collected personal information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

NO

L. Sensitive personal Information

 

NO

 

 

 

We will use and retain the collected personal information as needed to provide the
Services or for:
Account ownership - As long as the user has an account with us
Account activities  - As long as the user has an account with us
Account Verification - As long as the user has an account with us
Account Maintenance  - As long as the user has an account with us


We may also collect other personal information outside of these categories through
instances where you interact with us in person, online, or by phone or mail in the
context of:


Receiving help through our customer support channels;
Participation in customer surveys or contests; and Facilitation in the delivery of our Services and to respond to your inquiries.


How do we use and share your personal information?
Learn about how we use your personal information in the section, 'HOW DO WE
PROCESS YOUR INFORMATION?'


Wil your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a
written contract between us and each service provider.

 Learn more about how we disclose personal information to in the section, 'WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?'


We may use your personal information for our own business purposes, such as for
undertaking internal research for technological development and demonstration. This
is not considered to be 'selling' of your personal information.
We have not disclosed, sold, or shared any personal information to third parties for a
business or commercial purpose in the preceding twelve (12) months. We will not sell
or share personal information in the future belonging to website visitors, users, and
other consumers.


California Residents
California Civil Code Section 1798.83, also known as the 'Shine The Light' law
permits our users who are California residents to request and obtain from us, once a
year and free of charge, information about categories of personal information (if any)
we disclosed to third parties for direct marketing purposes and the names and
addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would like
to make such a request, please submit your request in writing to us using the contact
information provided below.


If you are under 18 years of age, reside in California, and have a registered account
with the Services, you have the right to request removal of unwanted data that you
publicly post on the Services. To request removal of such data, please contact us
using the contact information provided below and include the email address
associated with your account and a statement that you reside in California.

We will make sure the data is not publicly displayed on the Services, but please be aware
that the data may not be completely or comprehensively removed from all our
systems (e.g. backups, etc.).


CCPA Privacy Notice
This section applies only to California residents. Under the California Consumer
Privacy Act (CCPA), you have the rights listed below.
The California Code of Regulations defines a 'residents' as:


(1) every individual who is in the State of California for other than a temporary or
transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the
State of California for a temporary or transitory purpose
All other individuals are defined as 'non-residents'.
If this definition of 'resident' applies to you, we must adhere to certain rights and
obligations regarding your personal information.

 


Your rights with respect to your personal data
Right to request deletion of the data — Request to delete


You can ask for the deletion of your personal information. If you ask us to delete your
personal information, we will respect your request and delete your personal
information, subject to certain exceptions provided by law, such as (but not limited to)
the exercise by another consumer of his or her right to free speech, our compliance
requirements resulting from a legal obligation, or any processing that may be
required to protect against illegal activities. 

 

Right to be informed — Request to know
Depending on the circumstances, you have a right to know:

  • whether we collect and use your personal information;
  • the categories of personal information that we collect;
  • the purposes for which the collected personal information is used;
  • whether we sell or share personal information to third parties;
  • the categories of personal information that we sold, shared, or disclosed for a
    business purpose;
  • the categories of third parties to whom the personal information was sold,
    shared, or disclosed for a business purpose;
  • the business or commercial purpose for collecting, selling, or sharing personal
  • information; and the specific pieces of personal information we collected about you.


In accordance with applicable law, we are not obligated to provide or delete
consumer information that is de-identified in response to a consumer request or to reidentify individual data to verify a consumer request.


Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights


We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer's sensitive personal information.



 

 

 

 

 

 

 

 

Verification process
Upon receiving your request, we will need to verify your identity to determine you are
the same person about whom we have the information in our system.

These verification efforts require us to ask you to provide information so that we can match it
with information you have previously provided us. For instance, depending on the
type of request you submit, we may ask you to provide certain information so that we
can match the information you provide with the information we already have on file,
or we may contact you through a communication method (e.g. phone or email) that
you have previously provided to us. We may also use other verification methods as
the circumstances dictate.


We will only use personal information provided in your request to verify your identity
or authority to make the request. To the extent possible, we will avoid requesting
additional information from you for the purposes of verification. However, if we cannot
verify your identity from the information already maintained by us, we may request
that you provide additional information for the purposes of verifying your identity and
for security or fraud-prevention purposes. We will delete such additionally provided
information as soon as we finish verifying you.


Other privacy rights

  • You may object to the processing of your personal information.
  • You may request correction of your personal data if it is incorrect or no longer
    relevant, or ask to restrict the processing of the information.
  • You can designate an authorised agent to make a request under the CCPA on
    your behalf.
  • We may deny a request from an authorised agent that does not
    submit proof that they have been validly authorised to act on your behalf in
    accordance with the CCPA.
  • You may request to opt out from future selling or sharing of your personal
    information to third parties.
  • Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.


To exercise these rights, you can contact us by submitting a data subject access
request, by email at [email protected], by visiting mohvibe.com/contact, or by
referring to the contact details at the bottom of this document. If you have a complaint
about how we handle your data, we would like to hear from you.

  1. DO OTHER REGIONS HAVE SPECIFIC PRIVACYRIGHTS?
    In Short: You may have additional rights based on the country you reside in.

Republic of South Africa

At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section 'HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?'


If you are unsatisfied with the manner in which we address any complaint with regard
to our processing of personal information, you can contact the office of the regulator,
the details of which are:


The Information Regulator (South Africa) General enquiries: [email protected]
Complaints (complete POPIA/PAIA Form 5): [email protected] & [email protected]


  1. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant
laws. We may update this privacy notice from time to time.

The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible.

If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.


  1. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
    If you have questions or comments about this notice, you may email us at
    [email protected] 

 

  1. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
    DATA WE COLLECT FROM YOU?


Based on the applicable laws of your country, you may have the right to request
access to the personal information we collect from you, change that information, or
delete it. To request to review, update, or delete your personal information, please fill
out and submit a data subject access request.

 PRIVACY POLICY


Last updated March 13, 2024


This privacy notice for (MOHVIBE) Mohvibe International Limited ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Mohvibe'), such as when you:

  • Visit our website at https://mohvibe.com/, or any website of ours Platform that links to this privacy notice
  • Download and use our mobile application (Mohvibe), or any other application of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or
    events

 

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected]

SUMMARY OF KEY POINTS


This summary provides key points from our privacy notice, but you can find
out more details about any of these topics by clicking the link following each
key point or by using our table of contents below to find the section you are
looking for.


What personal information do we process? When you visit, use, or navigate our
Services, we may process personal information depending on how you interact with
us and the Services, the choices you make, and the products and features you use.
Learn more about personal information you disclose to us.


Do we process any sensitive personal information? We do not process sensitive
personal information.


Do we receive any information from third parties? We do not receive any
information from third parties.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for other
purposes with your consent. We process your information only when we have a valid
legal reason to do so. Learn more about how we process your information.


In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties. Learn
more about when and with whom we share your personal information.

 

How do we keep your information safe? We have organizational and technical
processes and procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorised third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Learn more
about how we keep your information safe.


What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal
information. Learn more about your privacy rights.


How do you exercise your rights? The easiest way to exercise your rights is by
submitting a data subject access request, or by contacting us. We will consider and
act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the
privacy notice in full.


TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL
INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
8. HOW LONG DO WE KEEP YOUR INFORMATION?
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
10. DO WE COLLECT INFORMATION FROM MINORS?
11. WHAT ARE YOUR PRIVACY RIGHTS?
12. CONTROLS FOR DO-NOT-TRACK FEATURES
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
14. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
15. DO WE MAKE UPDATES TO THIS NOTICE?
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM YOU?

 


  1. WHAT INFORMATION DO WE COLLECT?
    Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register
on the Services, express an interest in obtaining information about us or our products
and Services, when you participate in activities on Mohvibe, or otherwise when
you contact us.


Personal Information Provided by You. The personal information that we collect

depends on the context of your interactions with us and the Services, the choices you
make, and the products and features you use. The personal information we collect
may include the following:

  • Names
  • phone numbers
  • email addresses
  • usernames
  • contact preferences
  • contact or authentication data
  • billing addresses
  • debit/credit card numbers

Sensitive Information. We do not process sensitive information.


Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Paystack, Paypal and flutterwave. You may find their privacy notice link(s)

here: https://paystack.com/terms, https://www.paypal.com/privacy-center and
https://flutterwave.com/ng/privacy-policy.


Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called 'HOW DO WE HANDLE YOUR SOCIAL LOGINS?' below.


Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

  • Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or
    while you are using our mobile application(s), to provide certain location-based
    If you wish to change our access or permissions, you may do so in
    your device's settings.

 

  • Mobile Device Data. We automatically collect device information (such as your
    mobile device ID, model, and manufacturer), operating system, version
    information and system configuration information, device and application
    identification numbers, browser type and version, hardware model Internet
    service provider and/or mobile carrier, and Internet Protocol (IP) address (or
    proxy server). If you are using our application(s), we may also collect
    information about the phone network associated with your mobile device, your
    mobile device’s operating system or platform, the type of mobile device you
    use, your mobile device’s unique device ID, and information about the features
    of our application(s) you accessed.

 

  • Push Notifications. We may request to send you push notifications regarding
    your account or certain features of the application(s). If you wish to opt out
    from receiving these types of communications, you may turn them off in your
    device's settings.

 


This information is primarily needed to maintain the security and operation of our
application(s), for troubleshooting, and for our internal analytics and reporting
purposes.


All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

 

Like many businesses, we also collect information through cookies and similar
technologies. You can find out more about this in our Cookie Notice:
https://mohvibe.com/terms/privacy-policy.


The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic,
    usage, and performance information our servers automatically collect when
    you access or use our Services and which we record in log files. Depending on
    how you interact with us, this log data may include your IP address, device
    information, browser type, and settings and information about your activity in
    the Services (such as the date/time stamps associated with your usage, pages
    and files viewed, searches, and other actions you take such as which features
    you use), device event information (such as system activity, error reports
    (sometimes called 'crash dumps'), and hardware settings).

 

  • Device Data. We collect device data such as information about your computer,
    phone, tablet, or other device you use to access the Services. Depending on
    the device used, this device data may include information such as your IP
    address (or proxy server), device and application identification numbers,
    location, browser type, hardware model, Internet service provider and/or
    mobile carrier, operating system, and system configuration information.

 

  • Location Data. We collect location data such as information about your
    device's location, which can be either precise or imprecise. How much
    information we collect depends on the type and settings of the device you use
    to access the Services. For example, we may use GPS and other technologies
    to collect geolocation data that tells us your current location (based on your IP
    address). You can opt out of allowing us to collect this information either by
    refusing access to the information or by disabling your Location setting on your
    However, if you choose to opt out, you may not be able to use certain
    aspects of the Services.

 

 

 


  1. HOW DO WE PROCESS YOUR INFORMATION?

    In Short: We process your information to provide, improve, and administer our
    Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.


We process your personal information for a variety of reasons, depending on
how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage
    user accounts
    . We may process your information so you can create and log
    in to your account, as well as keep your account in working order.
  • To deliver and facilitate delivery of services to the user. We may process
    your information to provide you with the requested service.

 

  • To respond to user inquiries/offer support to users. We may process your
    information to respond to your inquiries and solve any potential issues you
    might have with the requested service.

 

  • To send administrative information to you. We may process your
    information to send you details about our products and services, changes to
    our terms and policies, and other similar information.

 

  • To fulfil and manage your orders. We may process your information to fulfil
    and manage your orders, payments, returns, and exchanges made through the

 

  • To enable user-to-user communications. We may process your information
    if you choose to use any of our offerings that allow for communication with
    another user.

 

  • To save or protect an individual's vital interest. We may process your
    information when necessary to save or protect an individual’s vital interest,
    such as to prevent harm.

 

  1. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?


In Short: We only process your personal information when we believe it is necessary
and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like
with your consent, to comply with laws, to provide you with services to enter into or
fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate
business interests.



If you are located in the EU or UK, this section applies to you.


The General Data Protection Regulation (GDPR) and UK GDPR require us to explain
the valid legal bases we rely on in order to process your personal information. As
such, we may rely on the following legal bases to process your personal information:

  • We may process your information if you have given us permission
    (i.e. consent) to use your personal information for a specific purpose. You can
    withdraw your consent at any time. Learn more about withdrawing your
    consent.
  • Performance of a Contract. We may process your personal information when
    we believe it is necessary to fulfil our contractual obligations to you, including
    providing our Services or at your request prior to entering into a contract with
  • Legal Obligations. We may process your information where we believe it is
    necessary for compliance with our legal obligations, such as to cooperate with
    a law enforcement body or regulatory agency, exercise or defend our legal
    rights, or disclose your information as evidence in litigation in which we are
  • Vital Interests. We may process your information where we believe it is
    necessary to protect your vital interests or the vital interests of a third party,
    such as situations involving potential threats to the safety of any person.

 

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e.
express consent) to use your personal information for a specific purpose, or in
situations where your permission can be inferred (i.e. implied consent). You
can withdraw your consent at any time.


In some exceptional cases, we may be legally permitted under applicable law to
process your information without your consent, including, for example:

  • If collection is clearly in the interests of an individual and consent cannot be
    obtained in a timely way
  • For investigations and fraud detection and prevention
  • For business transactions provided certain conditions are met
  • If it is contained in a witness statement and the collection is necessary to
    assess, process, or settle an insurance claim
  • For identifying injured, ill, or deceased persons and communicating with next
    of kin
  • If we have reasonable grounds to believe an individual has been, is, or may be
    victim of financial abuse
  • If it is reasonable to expect collection and use with consent would compromise
    the availability or the accuracy of the information and the collection is
    reasonable for purposes related to investigating a breach of an agreement or a
    contravention of the laws of Canada or a province
  • If disclosure is required to comply with a subpoena, warrant, court order, or
    rules of the court relating to the production of records
  • If it was produced by an individual in the course of their employment, business,
    or profession and the collection is consistent with the purposes for which the
    information was produced
  • If the collection is solely for journalistic, artistic, or literary purposes
  • If the information is publicly available and is specified by the regulations



  1. WHEN AND WITH WHOM DO WE SHARE YOUR
    PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section
and/or with the following third parties.


We may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection
    with, or during negotiations of, any merger, sale of company assets, financing,
    or acquisition of all or a portion of our business to another company.
  • When we use Google Analytics. We may share your information with Google
    Analytics to track and analyze the use of the Services. The Google Analytics
    Advertising Features that we may use include: Remarketing with Google
    Analytics, Google Display Network Impressions Reporting and Google
    Analytics Demographics and Interests Reporting. To opt out of being tracked
    by Google Analytics across the Services, Visit https://tools.google.com/dlpage/gaoptout.

 You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice.  For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

  • When we use Google Maps Platform APIs. We may share your information
    with certain Google Maps Platform APIs (e.g. Google Maps API, Places API).
    We obtain and store on your device ('cache') your location for thirty (30)
    You may revoke your consent anytime by contacting us at the contact
    details provided at the end of this document.
  • We may share your information with our affiliates, in which case we
    will require those affiliates to honour this privacy notice. Affiliates include our
    parent company and any subsidiaries, joint venture partners, or other
    companies that we control or that are under common control with us.
    Business Partners. We may share your information with our business
    partners to offer you certain products, services, or promotions.

 

  • Other Users. When you share personal information (for example, by posting
    comments, contributions, or other content to the Services) or otherwise interact
    with public areas of the Services, such personal information may be viewed by
    all users and may be publicly made available outside the Services in
    If you interact with other users of our Services and register for our
    Services through a social network (such as Facebook), your contacts on the
    social network will see your name, profile photo, and descriptions of your
    activity. Similarly, other users will be able to view descriptions of your activity,
    communicate with you within our Services, and view your profile.
  1. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
    In Short:
    We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not
    affiliated with, our Services.

The Services may link to third-party websites, online services, or mobile applications
and/or contain advertisements from third parties that are not affiliated with us and
which may link to other websites, services, or applications. Accordingly, we do not
make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or
applications. The inclusion of a link towards a third-party website, service, or
application does not imply an endorsement by us.

We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
    In Short: We may use cookies and other tracking technologies to collect and store
    your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such
    technologies and how you can refuse certain cookies is set out in our Cookie Notice:
    https://mohvibe.com/terms/privacy-policy.
  2. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
    In Short: If you choose to register or log in to our Services using a social media
    account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social
media account details (like your Facebook, Google, or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider.

The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services.
Please note that we do not control, and are not responsible for, other uses of your
personal information by your third-party social media provider. We recommend that
you review their privacy notice to understand how they collect, use, and share your
personal information, and how you can set your privacy preferences on their sites
and apps.

  1. HOW LONG DO WE KEEP YOUR INFORMATION?
    In Short: We keep your information for as long as necessary to fulfil the purposes
    outlined in this privacy notice unless otherwise required by law.


We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymise such information, or, if this is not
possible (for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it from
any further processing until deletion is possible.

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?
    In Short:
    We aim to protect your personal information through a system of organisational and technical security measures

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

 

  1. DO WE COLLECT INFORMATION FROM MINORS?
    In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.

If we learn that personal information from users less than 18 years of age
has been collected, we will deactivate the account and take reasonable measures to
promptly delete such data from our records. If you become aware of any data we
may have collected from children under age 18, please contact us at
[email protected].

 

  1. WHAT ARE YOUR PRIVACY RIGHTS?
    In Short: In some regions, such as the European Economic Area (EEA), United
    Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater
    access to and control over your personal information. You may review, change, or
    terminate your account at any time.
    In some regions (like the EEA, UK, Switzerland, and Canada), you have certain
    rights under applicable data protection laws. These may include the right
  • to request access and obtain a copy of your personal information,
  • (ii) to request rectification or erasure;
  • (iii) to restrict the processing of your personal information;
  • (iv) if applicable, to data portability; and
  • (v) not to be subject to automated decision making.

In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting
us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below. We will consider and act upon any request in accordance with applicable data protection laws.


If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.


Withdrawing your consent: If we are relying on your consent to process your
personal information, which may be express and/or implied consent depending on
the applicable law, you have the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us by using the contact details
provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?'
below or updating your preferences.


However, please note that this will not affect the lawfulness of the processing before
its withdrawal nor, when applicable law allows, will it affect the processing of your
personal information conducted in reliance on lawful processing grounds other than
consent

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying 'STOP' or 'UNSUBSCRIBE' to the SMS messages that we send, or by contacting us using the details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.


Account Information
If you would at any time like to review or change the information in your account or
terminate your account, you can:

  • Log in to your account settings and update your user account.
  • Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.


Cookies and similar technologies: Most Web browsers are set to accept cookies
by default. If you prefer, you can usually choose to set your browser to remove
cookies and to reject cookies. If you choose to remove cookies or reject cookies, this
could affect certain features or services of our Services. You may also opt out of
interest-based advertising by advertisers on our Services. For further information,
please see our Cookie Notice: https://mohvibe.com/terms/privacy-policy.


If you have questions or comments about your privacy rights, you may email us at
[email protected].


  1. CONTROLS FOR DO-NOT-TRACK FEATURES
    Most web browsers and some mobile operating systems and mobile applications
    include a Do-Not-Track ('DNT') feature or setting you can activate to signal your
    privacy preference not to have data about your online browsing activities monitored
    and collected. At this stage no uniform technology standard for recognising and
    implementing DNT signals has been finalised. As such, we do not currently respond
    to DNT browser signals or any other mechanism that automatically communicates
    your choice not to be tracked online. If a standard for online tracking is adopted that
    we must follow in the future, we will inform you about that practice in a revised
    version of this privacy notice.

  2. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

    In Short: If you are a resident of California, you are granted specific rights regarding
    access to your personal information.


What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve
(12) months:

 

 

 

Category

Examples

Collected

A. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name

NO

B. Personal information as defined in the California Customer Records statute

Name, contact information, education, employment, employment history, and financial information

YES

                C. Protected classification characteristics under state or federal law

Gender and date of birth

NO

D. Commercial information

Transaction information, purchase history, financial details, and payment information

YES

F. Internet or other similar network activity

Browsing history, search history, online behaviour, interest data, and interactions with our and other websites, applications, systems, and advertisements

YES

G. Geolocation data

Device location

NO

H. Audio, electronic, visual, thermal, olfactory, or similar information

Images and audio, video or call recordings created in connection with our business activities

NO

I. Professional or employment-related information

Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us

NO

J. Education Information

Student records and directory information

NO

                                  K. Inferences drawn from collected personal information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

NO

L. Sensitive personal Information

 

NO

 

 

 

We will use and retain the collected personal information as needed to provide the
Services or for:
Account ownership - As long as the user has an account with us
Account activities  - As long as the user has an account with us
Account Verification - As long as the user has an account with us
Account Maintenance  - As long as the user has an account with us


We may also collect other personal information outside of these categories through
instances where you interact with us in person, online, or by phone or mail in the
context of:


Receiving help through our customer support channels;
Participation in customer surveys or contests; and Facilitation in the delivery of our Services and to respond to your inquiries.


How do we use and share your personal information?
Learn about how we use your personal information in the section, 'HOW DO WE
PROCESS YOUR INFORMATION?'


Wil your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a
written contract between us and each service provider.

 Learn more about how we disclose personal information to in the section, 'WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?'


We may use your personal information for our own business purposes, such as for
undertaking internal research for technological development and demonstration. This
is not considered to be 'selling' of your personal information.
We have not disclosed, sold, or shared any personal information to third parties for a
business or commercial purpose in the preceding twelve (12) months. We will not sell
or share personal information in the future belonging to website visitors, users, and
other consumers.


California Residents
California Civil Code Section 1798.83, also known as the 'Shine The Light' law
permits our users who are California residents to request and obtain from us, once a
year and free of charge, information about categories of personal information (if any)
we disclosed to third parties for direct marketing purposes and the names and
addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would like
to make such a request, please submit your request in writing to us using the contact
information provided below.


If you are under 18 years of age, reside in California, and have a registered account
with the Services, you have the right to request removal of unwanted data that you
publicly post on the Services. To request removal of such data, please contact us
using the contact information provided below and include the email address
associated with your account and a statement that you reside in California.

We will make sure the data is not publicly displayed on the Services, but please be aware
that the data may not be completely or comprehensively removed from all our
systems (e.g. backups, etc.).


CCPA Privacy Notice
This section applies only to California residents. Under the California Consumer
Privacy Act (CCPA), you have the rights listed below.
The California Code of Regulations defines a 'residents' as:


(1) every individual who is in the State of California for other than a temporary or
transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the
State of California for a temporary or transitory purpose
All other individuals are defined as 'non-residents'.
If this definition of 'resident' applies to you, we must adhere to certain rights and
obligations regarding your personal information.

 


Your rights with respect to your personal data
Right to request deletion of the data — Request to delete


You can ask for the deletion of your personal information. If you ask us to delete your
personal information, we will respect your request and delete your personal
information, subject to certain exceptions provided by law, such as (but not limited to)
the exercise by another consumer of his or her right to free speech, our compliance
requirements resulting from a legal obligation, or any processing that may be
required to protect against illegal activities. 

 

Right to be informed — Request to know
Depending on the circumstances, you have a right to know:

  • whether we collect and use your personal information;
  • the categories of personal information that we collect;
  • the purposes for which the collected personal information is used;
  • whether we sell or share personal information to third parties;
  • the categories of personal information that we sold, shared, or disclosed for a
    business purpose;
  • the categories of third parties to whom the personal information was sold,
    shared, or disclosed for a business purpose;
  • the business or commercial purpose for collecting, selling, or sharing personal
  • information; and the specific pieces of personal information we collected about you.


In accordance with applicable law, we are not obligated to provide or delete
consumer information that is de-identified in response to a consumer request or to reidentify individual data to verify a consumer request.


Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights


We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer's sensitive personal information.



 

 

 

 

 

 

 

 

Verification process
Upon receiving your request, we will need to verify your identity to determine you are
the same person about whom we have the information in our system.

These verification efforts require us to ask you to provide information so that we can match it
with information you have previously provided us. For instance, depending on the
type of request you submit, we may ask you to provide certain information so that we
can match the information you provide with the information we already have on file,
or we may contact you through a communication method (e.g. phone or email) that
you have previously provided to us. We may also use other verification methods as
the circumstances dictate.


We will only use personal information provided in your request to verify your identity
or authority to make the request. To the extent possible, we will avoid requesting
additional information from you for the purposes of verification. However, if we cannot
verify your identity from the information already maintained by us, we may request
that you provide additional information for the purposes of verifying your identity and
for security or fraud-prevention purposes. We will delete such additionally provided
information as soon as we finish verifying you.


Other privacy rights

  • You may object to the processing of your personal information.
  • You may request correction of your personal data if it is incorrect or no longer
    relevant, or ask to restrict the processing of the information.
  • You can designate an authorised agent to make a request under the CCPA on
    your behalf.
  • We may deny a request from an authorised agent that does not
    submit proof that they have been validly authorised to act on your behalf in
    accordance with the CCPA.
  • You may request to opt out from future selling or sharing of your personal
    information to third parties.
  • Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.


To exercise these rights, you can contact us by submitting a data subject access
request, by email at [email protected], by visiting mohvibe.com/contact, or by
referring to the contact details at the bottom of this document. If you have a complaint
about how we handle your data, we would like to hear from you.

  1. DO OTHER REGIONS HAVE SPECIFIC PRIVACYRIGHTS?
    In Short: You may have additional rights based on the country you reside in.

Republic of South Africa

At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section 'HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?'


If you are unsatisfied with the manner in which we address any complaint with regard
to our processing of personal information, you can contact the office of the regulator,
the details of which are:


The Information Regulator (South Africa) General enquiries: [email protected]
Complaints (complete POPIA/PAIA Form 5): [email protected] & [email protected]


  1. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant
laws. We may update this privacy notice from time to time.

The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible.

If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.


  1. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
    If you have questions or comments about this notice, you may email us at
    [email protected] 

 

  1. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
    DATA WE COLLECT FROM YOU?


Based on the applicable laws of your country, you may have the right to request
access to the personal information we collect from you, change that information, or
delete it. To request to review, update, or delete your personal information, please fill
out and submit a data subject access request.

 PRIVACY POLICY


Last updated March 13, 2024


This privacy notice for (MOHVIBE) Mohvibe International Limited ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Mohvibe'), such as when you:

  • Visit our website at https://mohvibe.com/, or any website of ours Platform that links to this privacy notice
  • Download and use our mobile application (Mohvibe), or any other application of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or
    events

 

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected]

SUMMARY OF KEY POINTS


This summary provides key points from our privacy notice, but you can find
out more details about any of these topics by clicking the link following each
key point or by using our table of contents below to find the section you are
looking for.


What personal information do we process? When you visit, use, or navigate our
Services, we may process personal information depending on how you interact with
us and the Services, the choices you make, and the products and features you use.
Learn more about personal information you disclose to us.


Do we process any sensitive personal information? We do not process sensitive
personal information.


Do we receive any information from third parties? We do not receive any
information from third parties.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for other
purposes with your consent. We process your information only when we have a valid
legal reason to do so. Learn more about how we process your information.


In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties. Learn
more about when and with whom we share your personal information.

 

How do we keep your information safe? We have organizational and technical
processes and procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorised third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Learn more
about how we keep your information safe.


What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal
information. Learn more about your privacy rights.


How do you exercise your rights? The easiest way to exercise your rights is by
submitting a data subject access request, or by contacting us. We will consider and
act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the
privacy notice in full.


TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL
INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
8. HOW LONG DO WE KEEP YOUR INFORMATION?
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
10. DO WE COLLECT INFORMATION FROM MINORS?
11. WHAT ARE YOUR PRIVACY RIGHTS?
12. CONTROLS FOR DO-NOT-TRACK FEATURES
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
14. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
15. DO WE MAKE UPDATES TO THIS NOTICE?
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM YOU?

 


  1. WHAT INFORMATION DO WE COLLECT?
    Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register
on the Services, express an interest in obtaining information about us or our products
and Services, when you participate in activities on Mohvibe, or otherwise when
you contact us.


Personal Information Provided by You. The personal information that we collect

depends on the context of your interactions with us and the Services, the choices you
make, and the products and features you use. The personal information we collect
may include the following:

  • Names
  • phone numbers
  • email addresses
  • usernames
  • contact preferences
  • contact or authentication data
  • billing addresses
  • debit/credit card numbers

Sensitive Information. We do not process sensitive information.


Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Paystack, Paypal and flutterwave. You may find their privacy notice link(s)

here: https://paystack.com/terms, https://www.paypal.com/privacy-center and
https://flutterwave.com/ng/privacy-policy.


Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called 'HOW DO WE HANDLE YOUR SOCIAL LOGINS?' below.


Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

  • Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or
    while you are using our mobile application(s), to provide certain location-based
    If you wish to change our access or permissions, you may do so in
    your device's settings.

 

  • Mobile Device Data. We automatically collect device information (such as your
    mobile device ID, model, and manufacturer), operating system, version
    information and system configuration information, device and application
    identification numbers, browser type and version, hardware model Internet
    service provider and/or mobile carrier, and Internet Protocol (IP) address (or
    proxy server). If you are using our application(s), we may also collect
    information about the phone network associated with your mobile device, your
    mobile device’s operating system or platform, the type of mobile device you
    use, your mobile device’s unique device ID, and information about the features
    of our application(s) you accessed.

 

  • Push Notifications. We may request to send you push notifications regarding
    your account or certain features of the application(s). If you wish to opt out
    from receiving these types of communications, you may turn them off in your
    device's settings.

 


This information is primarily needed to maintain the security and operation of our
application(s), for troubleshooting, and for our internal analytics and reporting
purposes.


All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

 

Like many businesses, we also collect information through cookies and similar
technologies. You can find out more about this in our Cookie Notice:
https://mohvibe.com/terms/privacy-policy.


The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic,
    usage, and performance information our servers automatically collect when
    you access or use our Services and which we record in log files. Depending on
    how you interact with us, this log data may include your IP address, device
    information, browser type, and settings and information about your activity in
    the Services (such as the date/time stamps associated with your usage, pages
    and files viewed, searches, and other actions you take such as which features
    you use), device event information (such as system activity, error reports
    (sometimes called 'crash dumps'), and hardware settings).

 

  • Device Data. We collect device data such as information about your computer,
    phone, tablet, or other device you use to access the Services. Depending on
    the device used, this device data may include information such as your IP
    address (or proxy server), device and application identification numbers,
    location, browser type, hardware model, Internet service provider and/or
    mobile carrier, operating system, and system configuration information.

 

  • Location Data. We collect location data such as information about your
    device's location, which can be either precise or imprecise. How much
    information we collect depends on the type and settings of the device you use
    to access the Services. For example, we may use GPS and other technologies
    to collect geolocation data that tells us your current location (based on your IP
    address). You can opt out of allowing us to collect this information either by
    refusing access to the information or by disabling your Location setting on your
    However, if you choose to opt out, you may not be able to use certain
    aspects of the Services.

 

 

 


  1. HOW DO WE PROCESS YOUR INFORMATION?

    In Short: We process your information to provide, improve, and administer our
    Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.


We process your personal information for a variety of reasons, depending on
how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage
    user accounts
    . We may process your information so you can create and log
    in to your account, as well as keep your account in working order.
  • To deliver and facilitate delivery of services to the user. We may process
    your information to provide you with the requested service.

 

  • To respond to user inquiries/offer support to users. We may process your
    information to respond to your inquiries and solve any potential issues you
    might have with the requested service.

 

  • To send administrative information to you. We may process your
    information to send you details about our products and services, changes to
    our terms and policies, and other similar information.

 

  • To fulfil and manage your orders. We may process your information to fulfil
    and manage your orders, payments, returns, and exchanges made through the

 

  • To enable user-to-user communications. We may process your information
    if you choose to use any of our offerings that allow for communication with
    another user.

 

  • To save or protect an individual's vital interest. We may process your
    information when necessary to save or protect an individual’s vital interest,
    such as to prevent harm.

 

  1. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?


In Short: We only process your personal information when we believe it is necessary
and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like
with your consent, to comply with laws, to provide you with services to enter into or
fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate
business interests.



If you are located in the EU or UK, this section applies to you.


The General Data Protection Regulation (GDPR) and UK GDPR require us to explain
the valid legal bases we rely on in order to process your personal information. As
such, we may rely on the following legal bases to process your personal information:

  • We may process your information if you have given us permission
    (i.e. consent) to use your personal information for a specific purpose. You can
    withdraw your consent at any time. Learn more about withdrawing your
    consent.
  • Performance of a Contract. We may process your personal information when
    we believe it is necessary to fulfil our contractual obligations to you, including
    providing our Services or at your request prior to entering into a contract with
  • Legal Obligations. We may process your information where we believe it is
    necessary for compliance with our legal obligations, such as to cooperate with
    a law enforcement body or regulatory agency, exercise or defend our legal
    rights, or disclose your information as evidence in litigation in which we are
  • Vital Interests. We may process your information where we believe it is
    necessary to protect your vital interests or the vital interests of a third party,
    such as situations involving potential threats to the safety of any person.

 

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e.
express consent) to use your personal information for a specific purpose, or in
situations where your permission can be inferred (i.e. implied consent). You
can withdraw your consent at any time.


In some exceptional cases, we may be legally permitted under applicable law to
process your information without your consent, including, for example:

  • If collection is clearly in the interests of an individual and consent cannot be
    obtained in a timely way
  • For investigations and fraud detection and prevention
  • For business transactions provided certain conditions are met
  • If it is contained in a witness statement and the collection is necessary to
    assess, process, or settle an insurance claim
  • For identifying injured, ill, or deceased persons and communicating with next
    of kin
  • If we have reasonable grounds to believe an individual has been, is, or may be
    victim of financial abuse
  • If it is reasonable to expect collection and use with consent would compromise
    the availability or the accuracy of the information and the collection is
    reasonable for purposes related to investigating a breach of an agreement or a
    contravention of the laws of Canada or a province
  • If disclosure is required to comply with a subpoena, warrant, court order, or
    rules of the court relating to the production of records
  • If it was produced by an individual in the course of their employment, business,
    or profession and the collection is consistent with the purposes for which the
    information was produced
  • If the collection is solely for journalistic, artistic, or literary purposes
  • If the information is publicly available and is specified by the regulations



  1. WHEN AND WITH WHOM DO WE SHARE YOUR
    PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section
and/or with the following third parties.


We may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection
    with, or during negotiations of, any merger, sale of company assets, financing,
    or acquisition of all or a portion of our business to another company.
  • When we use Google Analytics. We may share your information with Google
    Analytics to track and analyze the use of the Services. The Google Analytics
    Advertising Features that we may use include: Remarketing with Google
    Analytics, Google Display Network Impressions Reporting and Google
    Analytics Demographics and Interests Reporting. To opt out of being tracked
    by Google Analytics across the Services, Visit https://tools.google.com/dlpage/gaoptout.

 You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice.  For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

  • When we use Google Maps Platform APIs. We may share your information
    with certain Google Maps Platform APIs (e.g. Google Maps API, Places API).
    We obtain and store on your device ('cache') your location for thirty (30)
    You may revoke your consent anytime by contacting us at the contact
    details provided at the end of this document.
  • We may share your information with our affiliates, in which case we
    will require those affiliates to honour this privacy notice. Affiliates include our
    parent company and any subsidiaries, joint venture partners, or other
    companies that we control or that are under common control with us.
    Business Partners. We may share your information with our business
    partners to offer you certain products, services, or promotions.

 

  • Other Users. When you share personal information (for example, by posting
    comments, contributions, or other content to the Services) or otherwise interact
    with public areas of the Services, such personal information may be viewed by
    all users and may be publicly made available outside the Services in
    If you interact with other users of our Services and register for our
    Services through a social network (such as Facebook), your contacts on the
    social network will see your name, profile photo, and descriptions of your
    activity. Similarly, other users will be able to view descriptions of your activity,
    communicate with you within our Services, and view your profile.
  1. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
    In Short:
    We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not
    affiliated with, our Services.

The Services may link to third-party websites, online services, or mobile applications
and/or contain advertisements from third parties that are not affiliated with us and
which may link to other websites, services, or applications. Accordingly, we do not
make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or
applications. The inclusion of a link towards a third-party website, service, or
application does not imply an endorsement by us.

We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
    In Short: We may use cookies and other tracking technologies to collect and store
    your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such
    technologies and how you can refuse certain cookies is set out in our Cookie Notice:
    https://mohvibe.com/terms/privacy-policy.
  2. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
    In Short: If you choose to register or log in to our Services using a social media
    account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social
media account details (like your Facebook, Google, or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider.

The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services.
Please note that we do not control, and are not responsible for, other uses of your
personal information by your third-party social media provider. We recommend that
you review their privacy notice to understand how they collect, use, and share your
personal information, and how you can set your privacy preferences on their sites
and apps.

  1. HOW LONG DO WE KEEP YOUR INFORMATION?
    In Short: We keep your information for as long as necessary to fulfil the purposes
    outlined in this privacy notice unless otherwise required by law.


We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymise such information, or, if this is not
possible (for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it from
any further processing until deletion is possible.

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?
    In Short:
    We aim to protect your personal information through a system of organisational and technical security measures

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

 

  1. DO WE COLLECT INFORMATION FROM MINORS?
    In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.

If we learn that personal information from users less than 18 years of age
has been collected, we will deactivate the account and take reasonable measures to
promptly delete such data from our records. If you become aware of any data we
may have collected from children under age 18, please contact us at
[email protected].

 

  1. WHAT ARE YOUR PRIVACY RIGHTS?
    In Short: In some regions, such as the European Economic Area (EEA), United
    Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater
    access to and control over your personal information. You may review, change, or
    terminate your account at any time.
    In some regions (like the EEA, UK, Switzerland, and Canada), you have certain
    rights under applicable data protection laws. These may include the right
  • to request access and obtain a copy of your personal information,
  • (ii) to request rectification or erasure;
  • (iii) to restrict the processing of your personal information;
  • (iv) if applicable, to data portability; and
  • (v) not to be subject to automated decision making.

In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting
us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below. We will consider and act upon any request in accordance with applicable data protection laws.


If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.


Withdrawing your consent: If we are relying on your consent to process your
personal information, which may be express and/or implied consent depending on
the applicable law, you have the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us by using the contact details
provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?'
below or updating your preferences.


However, please note that this will not affect the lawfulness of the processing before
its withdrawal nor, when applicable law allows, will it affect the processing of your
personal information conducted in reliance on lawful processing grounds other than
consent

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying 'STOP' or 'UNSUBSCRIBE' to the SMS messages that we send, or by contacting us using the details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.


Account Information
If you would at any time like to review or change the information in your account or
terminate your account, you can:

  • Log in to your account settings and update your user account.
  • Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.


Cookies and similar technologies: Most Web browsers are set to accept cookies
by default. If you prefer, you can usually choose to set your browser to remove
cookies and to reject cookies. If you choose to remove cookies or reject cookies, this
could affect certain features or services of our Services. You may also opt out of
interest-based advertising by advertisers on our Services. For further information,
please see our Cookie Notice: https://mohvibe.com/terms/privacy-policy.


If you have questions or comments about your privacy rights, you may email us at
[email protected].


  1. CONTROLS FOR DO-NOT-TRACK FEATURES
    Most web browsers and some mobile operating systems and mobile applications
    include a Do-Not-Track ('DNT') feature or setting you can activate to signal your
    privacy preference not to have data about your online browsing activities monitored
    and collected. At this stage no uniform technology standard for recognising and
    implementing DNT signals has been finalised. As such, we do not currently respond
    to DNT browser signals or any other mechanism that automatically communicates
    your choice not to be tracked online. If a standard for online tracking is adopted that
    we must follow in the future, we will inform you about that practice in a revised
    version of this privacy notice.

  2. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

    In Short: If you are a resident of California, you are granted specific rights regarding
    access to your personal information.


What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve
(12) months:

 

 

 

Category

Examples

Collected

A. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name

NO

B. Personal information as defined in the California Customer Records statute

Name, contact information, education, employment, employment history, and financial information

YES

                C. Protected classification characteristics under state or federal law

Gender and date of birth

NO

D. Commercial information

Transaction information, purchase history, financial details, and payment information

YES

F. Internet or other similar network activity

Browsing history, search history, online behaviour, interest data, and interactions with our and other websites, applications, systems, and advertisements

YES

G. Geolocation data

Device location

NO

H. Audio, electronic, visual, thermal, olfactory, or similar information

Images and audio, video or call recordings created in connection with our business activities

NO

I. Professional or employment-related information

Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us

NO

J. Education Information

Student records and directory information

NO

                                  K. Inferences drawn from collected personal information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

NO

L. Sensitive personal Information

 

NO

 

 

 

We will use and retain the collected personal information as needed to provide the
Services or for:
Account ownership - As long as the user has an account with us
Account activities  - As long as the user has an account with us
Account Verification - As long as the user has an account with us
Account Maintenance  - As long as the user has an account with us


We may also collect other personal information outside of these categories through
instances where you interact with us in person, online, or by phone or mail in the
context of:


Receiving help through our customer support channels;
Participation in customer surveys or contests; and Facilitation in the delivery of our Services and to respond to your inquiries.


How do we use and share your personal information?
Learn about how we use your personal information in the section, 'HOW DO WE
PROCESS YOUR INFORMATION?'


Wil your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a
written contract between us and each service provider.

 Learn more about how we disclose personal information to in the section, 'WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?'


We may use your personal information for our own business purposes, such as for
undertaking internal research for technological development and demonstration. This
is not considered to be 'selling' of your personal information.
We have not disclosed, sold, or shared any personal information to third parties for a
business or commercial purpose in the preceding twelve (12) months. We will not sell
or share personal information in the future belonging to website visitors, users, and
other consumers.


California Residents
California Civil Code Section 1798.83, also known as the 'Shine The Light' law
permits our users who are California residents to request and obtain from us, once a
year and free of charge, information about categories of personal information (if any)
we disclosed to third parties for direct marketing purposes and the names and
addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would like
to make such a request, please submit your request in writing to us using the contact
information provided below.


If you are under 18 years of age, reside in California, and have a registered account
with the Services, you have the right to request removal of unwanted data that you
publicly post on the Services. To request removal of such data, please contact us
using the contact information provided below and include the email address
associated with your account and a statement that you reside in California.

We will make sure the data is not publicly displayed on the Services, but please be aware
that the data may not be completely or comprehensively removed from all our
systems (e.g. backups, etc.).


CCPA Privacy Notice
This section applies only to California residents. Under the California Consumer
Privacy Act (CCPA), you have the rights listed below.
The California Code of Regulations defines a 'residents' as:


(1) every individual who is in the State of California for other than a temporary or
transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the
State of California for a temporary or transitory purpose
All other individuals are defined as 'non-residents'.
If this definition of 'resident' applies to you, we must adhere to certain rights and
obligations regarding your personal information.

 


Your rights with respect to your personal data
Right to request deletion of the data — Request to delete


You can ask for the deletion of your personal information. If you ask us to delete your
personal information, we will respect your request and delete your personal
information, subject to certain exceptions provided by law, such as (but not limited to)
the exercise by another consumer of his or her right to free speech, our compliance
requirements resulting from a legal obligation, or any processing that may be
required to protect against illegal activities. 

 

Right to be informed — Request to know
Depending on the circumstances, you have a right to know:

  • whether we collect and use your personal information;
  • the categories of personal information that we collect;
  • the purposes for which the collected personal information is used;
  • whether we sell or share personal information to third parties;
  • the categories of personal information that we sold, shared, or disclosed for a
    business purpose;
  • the categories of third parties to whom the personal information was sold,
    shared, or disclosed for a business purpose;
  • the business or commercial purpose for collecting, selling, or sharing personal
  • information; and the specific pieces of personal information we collected about you.


In accordance with applicable law, we are not obligated to provide or delete
consumer information that is de-identified in response to a consumer request or to reidentify individual data to verify a consumer request.


Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights


We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer's sensitive personal information.



 

 

 

 

 

 

 

 

Verification process
Upon receiving your request, we will need to verify your identity to determine you are
the same person about whom we have the information in our system.

These verification efforts require us to ask you to provide information so that we can match it
with information you have previously provided us. For instance, depending on the
type of request you submit, we may ask you to provide certain information so that we
can match the information you provide with the information we already have on file,
or we may contact you through a communication method (e.g. phone or email) that
you have previously provided to us. We may also use other verification methods as
the circumstances dictate.


We will only use personal information provided in your request to verify your identity
or authority to make the request. To the extent possible, we will avoid requesting
additional information from you for the purposes of verification. However, if we cannot
verify your identity from the information already maintained by us, we may request
that you provide additional information for the purposes of verifying your identity and
for security or fraud-prevention purposes. We will delete such additionally provided
information as soon as we finish verifying you.


Other privacy rights

  • You may object to the processing of your personal information.
  • You may request correction of your personal data if it is incorrect or no longer
    relevant, or ask to restrict the processing of the information.
  • You can designate an authorised agent to make a request under the CCPA on
    your behalf.
  • We may deny a request from an authorised agent that does not
    submit proof that they have been validly authorised to act on your behalf in
    accordance with the CCPA.
  • You may request to opt out from future selling or sharing of your personal
    information to third parties.
  • Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.


To exercise these rights, you can contact us by submitting a data subject access
request, by email at [email protected], by visiting mohvibe.com/contact, or by
referring to the contact details at the bottom of this document. If you have a complaint
about how we handle your data, we would like to hear from you.

  1. DO OTHER REGIONS HAVE SPECIFIC PRIVACYRIGHTS?
    In Short: You may have additional rights based on the country you reside in.

Republic of South Africa

At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section 'HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?'


If you are unsatisfied with the manner in which we address any complaint with regard
to our processing of personal information, you can contact the office of the regulator,
the details of which are:


The Information Regulator (South Africa) General enquiries: [email protected]
Complaints (complete POPIA/PAIA Form 5): [email protected] & [email protected]


  1. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant
laws. We may update this privacy notice from time to time.

The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible.

If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.


  1. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
    If you have questions or comments about this notice, you may email us at
    [email protected] 

 

  1. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
    DATA WE COLLECT FROM YOU?


Based on the applicable laws of your country, you may have the right to request
access to the personal information we collect from you, change that information, or
delete it. To request to review, update, or delete your personal information, please fill
out and submit a data subject access request.